Although Noble Brian has the highest ranking of consumer satisfaction (and we work very, very hard to earn that), everything does not always go according to plan. We know that... sometimes orders are short shipped... sometimes merchandise is broken... sometimes the wrong product is sent. When that happens, we have the following returns policy. Please read carefully as it is strictly enforced.
Noble Brian guarantees full credit for product only or, if available, re-placement for all defective items. You may return a defective product up to 14 days after you receive it. NO REFUNDS WILL BE AUTHORIZED AFTER 14 DAYS. Case lots must be returned in the original shipping carton with all individual items unopened. No partial returns will be accepted. All shipping costs for merchandise authorized by Noble Brian to be returned to Noble Brian shall be at the customer's expense. All returns require a Return Merchandise Authorization number (RMA#) which is good for 14 days. No returns will be accepted without an RMA#. This policy is strictly enforced.
"Clearance" area products purchased are "final sales" and can not be returned.
Due to safety reasons, food shall not / will not be returned for any reason. All food sales are final.
PLEASE NOTE: In accordance with Federal Health Codes, all intimate apparel, underwear, swimwear, adult novelties, adult toys, and marital aids are not returnable. The only exceptions are manufacturer's defects.
Please Note: Buyer accepts all responsibility for following instructions and direction from the carrier used to ship your order. Examples are damaged in transit, lost in transit, sign for pickup etc. If buyer does not comply with carrier rules and instructions buyer forfeits the rights to return, exchange, or refund of the order.